1. Introduction

Phonix S.p.A (website URL address: https://phonixspa.com) appreciates your business and your trust. We are a company based in Lodi. Please read this Privacy Policy, giving consent to both documents in order to have permission to use our services.


2. Collected data Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. Hence, no custom data is stored. If you wish to deactivate Google Analytics by monitoring your behavior on our website, please use this link: Google Analytics Opt-out.
Cases of use of personal data
We use your personal information in the following cases:
Verification / identification of the user while using the website;
Provide technical assistance;
Sending updates to our users with important information to inform about news / changes;
Auditing of account activity in order to prevent fraudulent transactions and ensure security
On the personal information of our customers;
Customize the website to make your experience more personal and engaging;
Ensuring that overall performance and administrative functions are running smoothly.


3. Embedded Content

Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves exactly as if you visit the other website.
These websites may collect data about you, use cookies, incorporate further third party tracking and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:


We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent. See their privacy policy here: YouTube Privacy Policy.


4. Cookies

This site uses cookies, small text files that are placed on your computer to help the site provide a better user experience. In general, cookies are used to store user preferences, store information for things like shopping carts, and provide anonymous tracking data to third-party applications such as Google Analytics. Cookies generally exist to improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest that you consult the help section of your browser.


5. Who has access to your data

Nobody. Our site does not provide for the insertion of personal data and / or registration.


6. Third party access to your data

We do not share your data with third parties in order to reveal your personal information such as email, name, etc.


7. How long do we keep your data

When you submit a support ticket or comment, its metadata is retained until (if) you ask us to remove it. We use this data so that we can automatically recognize and approve your comments instead of keeping them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, change or delete your personal information at any time (except changing your username). Website administrators can also view and edit this information.


8. Security measures

We use the SSL / HTTPS protocol throughout our site. This encrypts user communications with servers so that personally identifiable information is not captured / hijacked by third parties without authorization.
In the event of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, contact affected users, and attempt to reset passwords if necessary.


9. Your data rights


General rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we hold, including any additional data you have provided to us.
You can also request that we delete any personal data we have stored. This does not include any data we are required to keep for administrative, legal or security purposes. In short, we cannot delete data vital to your being an active customer (e.g. basic account information such as an email address).
If you wish to have all your data deleted, we will no longer be able to offer you any support or other product-related services.


GDPR rights
Your privacy is of paramount importance to us. Moving forward with the GDPR, we aim to support the GDPR standard. It is Phonix’s intention to comply with the European General Data Protection Regulation. For more details, see here: EU GDPR Information Portal.


10. Third Party Websites

Phonix S.p.A may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Phonix S.p.A and you release us from any liability for the conduct of these sites. Third Party Web.
All social media sharing links, displayed as text links or social media icons, do not link you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy and any other policy in force, in addition to any changes, does not create rights enforceable by third parties or require the disclosure of personal information relating to members of the Service or the Site. Phonix S.p.A does not assumes no responsibility for the information collected or used by any third party advertiser or website. Please review the privacy policy and terms of service for each site visited via third party links.


Sometimes it may become necessary or desirable for Phonix S.p.A, for legal purposes, to release your information in response to a request from a government agency or private litigation. You agree that we may disclose your information to third parties where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation or other legal matter. In the event that we receive a subpoena that affects your privacy, we may choose to notify you to give you the opportunity to file a motion to override the subpoena, or we may attempt to override it ourselves, but we are not obligated to do so either. We may also proactively report you and disclose your information to third parties where we believe it is prudent to do so for legal reasons, such as our belief that you are involved in fraudulent activity. You release us from any damages that may arise or be related to the release of your information upon a request from law enforcement or private litigation.
Any transmission of personal data for legal purposes will only take place in compliance with the laws of the country in which you reside.